1. The different types of business 2. The departments in business Organizations 3. Reception 4. Mail Handling 5. Telecommunications and data Transmission 6. Communicating information 7. Information processing 8. Processing invoices 9. Stock handling |
10. Providing information to customer 11. Customers Health and safety at work, Petty cash 12. Banking 13. Arranging travel and meetings 14. Processing payments 15. Processing payroll 16. Illustrating information in charts and graphs 17. Sources of information |