| 1. Hotel Development
2. Franchising.
3. Partnership Leasing
4. Syndicates
5. Management contracts
6. Freeway Hotels and Motels
7. Budget/ economy
8. Hotel integration
9. Hotel Marketing
10. The best Hotel Chains
11. Tourism, front office systems, F& b,
12. House keeping |
1. Communication
2. Telephone Courtesy
3. Courtesy Etiquettes
4. First aid
5. Caring of Guests
6. Customer Related language
7. Taking order serving food
8. Serving Buffets
9. Aid & Emergencies
10. Handling with Customer Complaints
11. Good knowledge of English |